Privacy Policy

Protection of your personal data

1. General Information

At CreativeDesigna, we place great importance on the security and privacy of your personal data. This privacy policy explains what information is collected during your use of our website, how it is used, and how it is protected.

2. Information Collected

The following information may be collected when you use our website:

  • Identity Information: Name, surname, email address, phone number
  • Account Information: Username, password (stored in encrypted form)
  • Order Information: Billing address, order history, payment details
  • Technical Information: IP address, browser type, access times, pages visited
  • Cookies: Cookies are used for session management and to improve user experience

3. Purpose of Data Usage

The collected information is used for the following purposes:

  • Processing and managing orders
  • Creating and managing user accounts
  • Customer support and communication
  • Fulfilling legal obligations
  • Ensuring website security
  • Improving service quality

4. Data Sharing

Your personal information will not be shared with third parties except in the following cases:

  • With payment service providers for processing transactions
  • With authorized authorities when legally required
  • When your explicit consent is obtained

5. Data Security

Your personal data is protected with technical measures such as SSL certificates, encrypted data storage, and firewalls. Your payment information is not stored on our website; transactions are processed through a secure payment infrastructure.

6. Cookie Policy

Cookies are used on our website for improving user experience, session management, and statistical analysis. You can manage or delete cookies through your browser settings.

7. User Rights

Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:

  • To learn whether your personal data is being processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing and whether data is used in accordance with its purpose
  • To know the third parties to whom your personal data has been transferred
  • To request correction if your personal data has been processed incompletely or incorrectly
  • To request deletion or destruction of your personal data

8. Changes

This privacy policy may be updated from time to time. Changes take effect on the date they are published on our website. Users are advised to review this page regularly.

9. Contact

For questions about our privacy policy, you can contact us:

  • Email: info@creativedesigna.com
  • Address: Maslak Mahallesi. Anka Sokak, Mashattan Sitesi A1 Blok